F.A.Q.Frequently Asked Questions
What is the 2-Night Cruise Itinerary?
- Day 1 – Embark at Port of Palm Beach
- Check-in begins 11:00 AM
- Boarding 12:00 – 4:00 PM
- Departure is at 5:30 PM
- Day 2 – Grand Bahama Island
- Arrival at port 7:00 AM | Back on board by 4:30 PM
- Day 3 – Disembark at Port of Palm Beach
- Arrival at port 7:00 AM | Disembark 8:00 – 10:30 AM
What does it cost Per Person?
Prices may vary for different cruises.
How many people can stay in one room?
Each room on the ship has a maximum capacity of 4 people per room including children.
What's included in the cruise price?
Your fare includes shipboard accommodations, round-trip ocean transportation, all meals (excluding specialty dining options), select beverages, onboard live entertainment, and our supervised kid’s programs.
Can I bring my children?
What's not included?
Transportation to and from the ship, valet parking at the port, shore excursions, bar beverages, soft drinks, specialty dining, casino, phone calls, photographs, and any items you may choose to purchase not specifically stated are not included in your cruising price.
How do I make purchases on board?
How do I handle tipping?
For your convenience, gratuities are charged to your onboard account at $13.95 per person per night for interior and ocean view staterooms and $15 per person per night for suites. This covers all food and stateroom services provided to you by your Stateroom Steward, Waiter, Busboy and Maitre d’. Other staff members may be tipped as services are rendered. As a standard in the cruise industry, please note an 18% service charge will be included on all bar, drink packages, specialty dining, and Indulgence Spa & Salon tabs.
What is the onboard alcohol/beverage policy?
Guests are not permitted to bring any alcoholic or non-alcoholic beverages on board during embarkation. Beverages found in a guest’s possession will be confiscated. Alcohol and soda packages are available for purchase, as well as bottled water. Beverages purchased on Grand Bahama Island will be held safely for the duration of the cruise and will be returned during debarkation. If guests have concerns regarding dietary needs, they may contact customer service prior to booking. The legal drinking age on ship is 21 in US waters and 18 while at sea and on Grand Bahama Island – valid photo ID is required. We have the right to refuse sale and/or service to anyone.
What are the drink packages?
We offer a variety of drink packages, available for purchase on board, including:
- Unlimited Soda Package | $21* (includes souvenir cup)
- 10 Alcoholic Drink Coupons | $75.99* (Retail value $120)
- 10 Non-Alcoholic Drink Coupons | $30* (Retail value $50)
*Please note, an 18% service charge will be automatically applied.
Can I use my cellphone on board?
Enjoy the convenience of using your cell phone to keep in touch with friends and family while sailing with us. To use your cell phone on board, you might need to first activate the roaming service by calling your cellular provider. The network will activate when the ship is at sea, out of reach from land, or your regular cellular provider. When the service becomes available, your cellular phone will display either MCP or 901 12 or indicate digital roaming. This service is charged via your home cellular provider at international roaming rates. For exact pricing, please check with your provider.
Is internet access/WiFi available from this ship?
Yes, you will be able to stay connected throughout the ship as well as in our comfortable internet cafe. There are two packages available for wifi access, subject to change. Visit the Customer Service desk once on board for more information.
- Option 1 – $15 per device, per day
- Option 2 – $25 per device for the full 2-night cruise
Is there an age requirement to book?
Will a passport or visa be required?
U.S. Citizens : All U.S. citizens must have valid proof of citizenship. While a passport is highly recommended, passengers can travel with an original birth certificate issued by a U.S. government agency (not from a hospital) and a valid government issued photo ID, in place of passport. Passport cards and enhanced driver’s licenses are also acceptable forms of documentation.
Children ages 15 and under only require a birth certificate as noted above. Children ages 16 and over must carry a government-issued picture ID such as a state ID or provincial driver’s license and an original birth certificate issued by a U.S. government agency.
Passengers from Puerto Rico must have a valid U.S. passport or a valid government-issued photo ID along with an original issued birth certificate. Birth certificates issued prior to July 1, 2010 are not accepted by U.S. Customs and Border Protection.
U.S. Citizens born outside of the U.S.: Will require a valid U.S. passport for travel or an original naturalization certificate along with a valid government issued photo ID.
U.S. Permanent Residents: Will require a valid Permanent Resident card, also known as a Green Card, with a valid government-issued photo ID or a valid passport from their country of citizenship.
Please note some permanent residents (e.g. Haitian citizens) must carry a valid passport along with a valid Permanent Resident card. Please contact the Bahamian Consulate or U.S. immigration for more information.
Non-U.S. Citizens or Residents: A valid Passport, Multiple Entry Visa, or Resident Alien Card is required for re-entry to the United States. Please contact U.S. Customs or the Bahamian Consulate for any additional required documentation. Guests from other countries must possess a valid passport and should check with their travel agent or appropriate consulate to determine other necessary travel documentation.
Note: Boarding will be denied without proper travel documentation and ID
How much luggage can I bring on board?
What should I pack?
What about personal belongings?
Please ensure all baggage and personal belongings are properly insured and labeled with the owner’s name, address, and ship’s name, stateroom number, and sailing date. Suitcases should be securely locked. We are not responsible for theft or loss.
We recommend that you personally carry all medications, jewelry, fragile items, valuables and important documents on and off the ship. Any luggage left at the pier will be forwarded at the guest’s expense.
What about onboard accessibility or special accommodations?
When I arrive to the Port of Palm Beach, is parking available?
What is the ship's electrical current?
What safety & security measures are taken on board?
What about pregnant guests?
What about suites?
Suites are unavailable at this time. We apologize for any inconvenience this may cause.
I will be traveling alone. Can you help me find a roommate?
Of course! We would be glad to help.
Can I book a single room?
How do I reserve my spot on this cruise?
We make it easy. Pay it all at once or split payments. Final payment on all cruise tickets will be on May 10.